Privacy Policy

Customer & Privacy Policy

We do not resell personal information and do not disclose your personal information to others, it is only recorded in our customer database. You can have your data deleted at any time.
In order for you to enter into an agreement with GreenCarGear ApS, we need the following information:

  • Name
  • Address
  • Telephone number
  • E-mail address

We register your personal data for the purpose of delivering the goods to you.

The personal data is registered at GreenCarGear ApS and stored for up to five years, after which the data is deleted.
When personal data is collected via our website, we ensure that this is always done with your explicit consent, so that you are informed of exactly what information is being collected and why.
The director and employees of GreenCarGear have access to the information recorded about you.
The data controller of GreenCarGear is: Anders Desberg
We do not store or transmit customer information in encrypted form.
As a GreenCarGear registrant, you always have the right to object to the registration. You also have the right to see what information is recorded about you. You have these rights under the Personal Data Act and any queries in this regard should be addressed to mail@greencargear.dk.

Cookies

Cookies are used on https://greencargear.dk with the aim of optimising the website and its functionality, and thus making your visit as easy as possible.
You can delete cookies from your computer at any time, see the instructions on Webshop Cookies and Privacy Policy.
Log statistics
We use log statistics on https://greencargear.dk, which means that a statistical system collects information that can give a statistical picture of how many visitors we have, where they come from and where on the website they leave, etc.
The log statistics are only used for the purpose of optimising GreenCarGear’s website.

Consumer protection

Read more about your protection as a consumer when you buy via a PensoPay payment solution:
https://pensopay.com/mere/forbrugerbeskyttelse/

Complaints

Complaints about products can be sent to:
The Competition and Consumer Authority
Carl Jacobsens Vej 35
2500 Valby

www.forbrug.dk
For EU citizens outside the EU, complaints must be submitted via the EU Commission’s online complaints platform.
ec.europa.eu
When complaining, please provide our email address: mail@greencargear.dk and the website where you purchased the item.

Right to complain

There are 2 years warranty on products under the Danish Purchase Act. The right to complain applies to all defects in software, material and workmanship.
Complaints regarding defects must be notified to GreenCarGear within a reasonable time after receipt of the goods. Here the max. two months as a reasonable time, unless otherwise agreed.

We will refund reasonable shipping costs.
The complaint is void in case of incorrect or unusual operation of the product.
GreenCarGear will cover the return costs to a reasonable extent.
In case of return, the company will be contacted:
GreenCarGear ApS
Technician 20
7000 Fredericia

English

Customer & Privacy Policy

We do not resell personal information and do not pass on your personal information to others. They are only registered in our customer directory. You can delete your information at any time.
In order for you to enter into an agreement with GreenCarGear, we need the following information:

  • Name
  • Address
  • Phone number
  • Email address

We make the registration of your personal information for the purpose of delivering the goods to you.
The personal information is registered with GreenCarGear, and stored for up to five years, after which the information is deleted.
When collecting personal information via our website, we ensure that it always happens by submitting your explicit consent, so that you are informed exactly what information is being collected and why.
The director and employees for GreenCarGear have access to the information recorded about you.
The data manager in GreenCarGear is: Anders Desberg.
We do not store and transmit customer information encrypted.
As registered with GreenCarGear, you always have the right to object to the registration. You also have the right to know what information is registered about you. You have these rights under the Personal Data Act and in connection with this, please contact mail@greencargear.dk .

Cookies

On https://greencargear.dk, cookies are used for the purpose of optimizing the website, and its functionality, making the visit as easy as possible for you.
You can delete cookies from your computer at any time, see the instructions on Webshop Cookies and Privacy Policy.
Log Statistics
We use log statistics at https://greencargear.dk,
which means, we have a statistics system, that gathers information, that can supply us with a statistical indication of, how many visitors the site has, where they are from, and on which landing page they leave the site and more.
The Log statistic is only used with the purpose to improve GreenCarGear’s website.

Consumer Protection

Learn more about your consumer protection when paying online with PensoPay’s payment service solution:
https://pensopay.com/mere/forbrugerbeskyttelse/

Complaints

Complaints about product can be sent to:
The Competition and Consumer Authority
Carl Jacobsens Vej 35
2500 Valby


www.forbrug.dk
For citizens of Europe who reside outside of Europe, complaints must be submitted through the EU Commissions Online Complaints Platform.

ec.europa.eu
When complaining you need to denounce our email address, mail@greencargear.dk, and the site, on which you made your purchase.

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Vi tilbyder returnering helt frem til den 15. januar 2023, på alle bestillinger lavet fra den 21. november